Wednesday, September 12, 2012

Management Tip of the Day: Manage a Diverse and Dispersed Team

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Management Tip of the Day
Harvard Business Review
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SEPTEMBER 12, 2012
Manage a Diverse and Dispersed Team
Teams that come together across different units and time zones to do project-based work rarely have time to build the trust that has long been considered the foundation of good teamwork. Here's how to manage a team working on the fly:
  • Speak up and listen intensely. Communication is key. Ask questions, acknowledge errors, raise issues, and offer ideas. Make sure you understand your teammates' knowledge, expertise, ideas, and concerns.
  • Integrate different points of view. Information and ideas don't synthesize themselves. Leaders need to identify and incorporate the challenges, opportunities, and solutions so they make sense to the team.
  • Experiment iteratively. In uncertain environments, people tend to overanalyze or take big leaps of faith. Instead, use a step-by-step approach and take time to discuss progress and correct as you go.
Harvard Business Review Blog Today's Management Tip was adapted from "Teamwork on the Fly" by Amy Edmondson.
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