Thursday, January 31, 2013

Management Tip of the Day: Reach an Agreement by Seeing It Their Way

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Management Tip of the Day
Harvard Business Review
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JANUARY 31, 2013
Reach an Agreement by Seeing It Their Way
Compromise gets a bad rap, but it's an essential leadership skill. And you can't do it effectively without understanding the other side's point of view. Don't let your ego prevent you from seeing the merits of their case. Instead, ask open-ended questions to stimulate conversation. Try "Why do you feel that way?" or "How can we do it better?" or "Help me understand the issue more clearly." If talking doesn't work, experience the other individual's perspective firsthand. For example, visit your colleague's office to understand the forces and people that are shaping her point of view. Meet with her boss. If you still run into roadblocks, maintain respect. This lays the foundation for mutual trust, which makes compromise — now or later — much easier.
Harvard Business Review Blog Today's Management Tip was adapted from "Compromising When Compromise Is Hard" by John Baldoni.
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The Daily Stat: Reaffirming Your Core Values Helps You Perform Better

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The Daily Stat: Facts and figures to stimulate thought -- and action.
Harvard Business Review
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JANUARY 30, 2013
Reaffirming Your Core Values Helps You Perform Better
People who thought deeply about their most important personal values committed 44% fewer errors in a button-pushing task than others, says a team led by Lisa Legault of Clarkson University. Self-affirmation appears to alert people to their mistakes, allowing them to improve performance. Past research has shown that self-affirmation also offsets the ill effects of mental depletion and boosts self-control.
Source: Preserving Integrity in the Face of Performance Threat: Self-Affirmation Enhances Neurophysiological Responsiveness to Errors
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