Monday, December 31, 2012

Management Tip of the Day: Help Your Team Mind Their Manners

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Management Tip of the Day Harvard Business Publishing
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DECEMBER 31, 2012
Help Your Team Mind Their Manners
It's natural to want colleagues to treat us with respect. Yet as companies become more virtual, global, and stressed out, common courtesies can go by the wayside. Here are two steps toward restoring civility on your team:
  • Convene a meeting to discuss expectations. Bring your team, including virtual members, together to talk openly about the kind of behaviors you expect from each other. What does it mean to act considerately, and what's getting in the way? Assume that people aren't intentionally acting disrespectful.
  • Ask people to push back. Some people may not realize how their actions make others feel. When your team sees bad behavior, encourage them to call it out and explain the impact it has on others.
Harvard Business Review Blog Today's Management Tip was adapted from "Bring Courtesy Back to the Workplace" by Ron Ashkenas.
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Saturday, December 29, 2012

The Daily Stat: Parisians Abandon Buses and Cars for Motorbikes

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The Daily Stat: Facts and figures to stimulate thought -- and action.
Harvard Business Review
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DECEMBER 28, 2012
Parisians Abandon Buses and Cars for Motorbikes
Motorcycles' and motorbikes' share of traffic in Paris increased by 36% between 2000 and 2007, a period during which these vehicles contributed 100 million additional passenger kilometers in the city. 53% of the increase came from people switching to two-wheel vehicles from public transportation, and 26.5% came from cars. The shift has helped motorists save time, says Pierre Kopp of Pantheon-Sorbonne University, but there has been a rise in accidents: An average of 21 people are killed annually in motorcycle-related accidents in Paris.
Source: The unpredicted rise of motorcycles: A cost benefit analysis.
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Friday, December 28, 2012

Management Tip of the Day: Make the Job More Like a Game

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Management Tip of the Day
Harvard Business Review
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DECEMBER 28, 2012
Make the Job More Like a Game
No manager ever says, "Let's make our company a boring place to work." Yet, many do exactly that. To instill more fun and excitement into work, design jobs so they feel more like games. This means providing a sharply focused, urgent goal and a very tight deadline. Set up autonomous teams and encourage them to experiment. Even long-term goals can be broken into smaller game-like chunks. Think 10 or 15 weeks instead of 6 months of a year. For each goal, ask a team to plan an approach and carry it out. The whole effort should encourage creativity. Most importantly, take note of and celebrate successes along the way.
Harvard Business Review Blog Today's Management Tip was adapted from "Make the Job a Game" by Robert H. Schaffer.
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Effective communication is a key driver for achieving desired results on a personal or business level. This interactive, online Harvard ManageMentor Skill Pack includes four critical topic modules designed to help you apply the knowledge and skills you need to improve your communication. The four topics are: Presentation Skills, Negotiating, Persuading Others, and Writing Skills. Each online module includes a comprehensive overview in Core Concepts, a set of "how to" action steps, tips, a self-test, and interactive exercises that help you prepare for real-world challenges.

Also of Interest:

Mastering Finance Fundamentals
Improving Productivity
Mastering Business Fundamentals
Managing More Effectively

BUY IT NOW
ADVERTISEMENT
Follow the Tip: RSS Twitter
PREVIOUS TIPS
Keep Your Network Active
Don't Hurt Your Own Cause
Spark Innovation with These 3 Words
Get Ahead Without the Corporate Ladder
Start Persuading Your Audience Before the Presentation
Don't Grow Your Business Too Fast
Create Rituals to Get More Done
Take More Vacation
Two Rules for Keeping Employees Happy and Engaged
Focus Your Sales Pitch by Subtraction
All Previous Tips
BEST SELLERS
HBR's 10 Must Reads: The Essentials
HBR's 10 Must Reads Library Set
Guide to Persuasive Presentations
Guide to Better Business Writing
Guide to Getting the Right Work Done
Introducing Mobile ManageMentor
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