Management Tip of the Day: Help Your Team Mind Their Manners

Are you having trouble viewing this email? If so, click here to see it in a web browser. HOME   |   BLOGS   |   HARVARD BUSINESS REVIEW   |   STORE RSS   |   Mobile DECEMBER 31, 2012 Help Your Team Mind Their Manners It's natural to want colleagues to treat us with respect. Yet as companies become more virtual, global, and stressed out, common courtesies can go by the wayside. Here are two steps toward restoring civility on your team: Convene a meeting to discuss expectations. Bring your team, including virtual members, together to talk openly about the kind of behaviors you expect from each other. What does it mean to act considerately, and what's getting in the way? Assume that people aren't intentionally acting disrespectful. Ask people to push back. Some people may not realize how their actions make others feel. When your team sees bad behavior, encourage them to call it out and explain the impact it has on others. Today's Management Tip was adapted from "Bring Courtesy Back to the Workplace" by Ron Ashkenas. Read the full post and join the discussion » Share Today's Tip: FEATURED PRODUCT Communicating for Results A Harvard ManageMentor Skill Pack Effective communication is a key driver for achieving desired results on a personal or business level. This interactive, online Harvard ManageMentor Skill Pack includes four critical topic modules designed to help you apply the knowledge and skills you need to improve your communication. The four topics are: Presentation Skills, Negotiating, Persuading Others, and Writing Skills. Each online module includes a comprehensive overview in Core Concepts, a set of "how to" action steps, tips, a self-test, and interactive exercises that help you prepare for real-world challenges. Also of Interest: • Mastering Finance Fundamentals • Improving Productivity • Mastering Business Fundamentals • Managing More Effectively ADVERTISEMENT Follow the Tip: BEST SELLERS HBR's 10 Must Reads: The Essentials HBR's 10 Must Reads Library Set Guide to Persuasive Presentations Guide to Better Business Writing Guide to Getting the Right Work Done PREVIOUS TIPS Make the Job More Like a Game Keep Your Network Active Don't Hurt Your Own Cause Spark Innovation with These 3 Words Get Ahead Without the Corporate Ladder Start Persuading Your Audience Before the Presentation Don't Grow Your Business Too Fast Create Rituals to Get More Done Take More Vacation Two Rules for Keeping Employees Happy and Engaged Introducing Mobile ManageMentor Powered by the proven content of Harvard ManageMentor™ iTunes >> Android >> UNSUBSCRIBE   |   UPDATE YOUR PROFILE   |   MORE EMAIL NEWSLETTERS   |   PRIVACY POLICY Was this email forwarded to you? If so, sign up to start receiving your own copy. ABOUT THIS MAILING LIST You have received this message because you subscribed to the "Management Tip of the Day" email newsletter from Harvard Business Publishing. If at any point you wish to remove yourself from this list, change your email address, or sign up for other email newsletters and alerts, please visit the Harvard Business Publishing Email Newsletter Preference Center. Copyright © 2012 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 800-545-7685 (+1-617-783-7600 outside the U.S. and Canada)