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| SPOTLIGHT ON THE FUTURE OF KNOWLEDGE WORK |
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| Redesigning Knowledge Work |
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| by Martin Dewhurst, Bryan Hancock, and Diana Ellsworth |
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| How to free up prized experts so that they can spend more time on the tasks only they can perform. |
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| The Third Wave of Virtual Work |
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| by Tammy Johns and Lynda Gratton |
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| Community and shared space are curing a side effect of visualization: worker isolation. |
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| Making Star Teams Out of Star Players |
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| by Michael Mankins, Alan Bird, and James Root |
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| If you can manage the egos and provide the right incentives, putting a team of alpha players on a critical project can produce a huge payoff. |
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| ALSO IN THE JANUARY-FEBRUARY ISSUE |
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| Smarter Information, Smarter Consumers |
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| by Richard H. Thaler and Will Tucker |
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| How a potent mix of modern technology and new government policy is about to transform disclosure—and with it the workings of many parts of the economy. |
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| Negotiating with Emotion |
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| by Kimberlyn Leary, Julianna Pillemer, and Michael Wheeler |
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| Contrary to classic negotiation texts, skilled negotiators must be attuned to their own emotions and be able to relate affirmatively to those of their counterparts. |
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| Why IT Fumbles Analytics |
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| by Donald A. Marchand and Joe Peppard |
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| Big data and analytics projects are like scientific research. The goal is not to implement a technology but to discover relationships and meaningful patterns in data. |
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| The Price of Incivility |
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| by Christine Porath and Christine Pearson |
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| Rudeness at work is rampant, and it can cost companies millions a year in lost employees, lost customers, and lost productivity. Managers can use several strategies to keep their own behavior and that of others in check. |
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| Burberry's CEO on Turning an Aging British Icon into a Global Luxury Brand |
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| by Angela Ahrendts |
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| Burberry's historical core, the trench coat, dominates the company's profitable new strategy. |
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| When the Crowd Fights Corruption |
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| by Paul M. Healy and Karthik Ramanna |
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| RosPil's grassroots approach to battling corruption in Russia has implications for business leaders, especially those who head multinational companies. |
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