Are you having trouble viewing this email? If so, click here to see it in a web browser. | | | | | | | | | | AUGUST 3, 2012 | Congested Spaces Give Rise to Most Incidents of Rudeness | | 61% of rudeness incidents are the accidental consequence of a large flow of people trying to pass through the same area at the same time, whether in cars or on foot, according to Philip Smith and two coauthors of the book Incivility: The Rude Stranger in Everyday Life. In their study of Australians, 25% of recent reported incidents of rudeness consisted of people who "pushed in front of me." Other incidents involved those who "blocked my way" and "swerved in front of me." | | Source: Incivility: The Rude Stranger in Everyday Life | | | | | | FEATURED PRODUCT | | | Build, Borrow, or Buy: Solving the Growth Dilemma | | HBR Press Book | | How should you grow your organization? It's one of the most challenging questions an executive team faces—and the wrong answer can break your firm. So where do you start? By asking the right questions, argue INSEAD's Laurence Capron and coauthor Will Mitchell, of the Rotman School of Management at the University of Toronto and Duke University's Fuqua School of Business. Drawing on decades of research and teaching, Capron and Mitchell find that a firm's aptitude for determining the best resource pathways for growth has a defining impact on its success. | | | | | | | | | ADVERTISEMENT | | | | | | | | | | Follow the Stat: | | | | | | | | BEST SELLERS | | | | | | PREVIOUS STATS | | | | | | | | | | | | | | UNSUBSCRIBE | UPDATE YOUR PROFILE | MORE EMAIL NEWSLETTERS | PRIVACY POLICY | | | | Was this email forwarded to you? If so, sign up to start receiving your own copy. | | | | ABOUT THIS MAILING LIST You have received this message because you subscribed to the "The Daily Stat" email newsletter from Harvard Business Review. If at any point you wish to remove yourself from this list, change your email address, or sign up for other email newsletters and alerts, please visit the Harvard Business Review Email Newsletter Preference Center. | | | | OPT OUT If you do not wish to receive any email messages from Harvard Business Review, click here. | | | | ADVERTISE WITH HBR This enewsletter is read by thousands of decision makers every day. Learn more about connecting your brand with this audience. | | | | | | | Copyright © 2012 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 800-545-7685 (+1-617-783-7600 outside the U.S. and Canada) | | |
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