Friday, August 17, 2012

Mitigate the Risk in Social Media Selling

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TECHNOLOGY
Harvard Business Review
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Mitigate the Risk in Social Media Selling
Barbara Giamanco and Kent Gregoire
Sitting on the sidelines is the greatest risk of all.
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Tom Davenport
Pin Down Your Customer Intelligence Objectives
Tom Davenport
The array of applications can be bewildering unless you've defined your business goals.
Read more.
Bright B. Simons
Everything Will Be Connected, Everything Will Be Hacked
Bright B. Simons
Learning from Africa's fatalistic, realistic approach to information security.
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Mark Bonchek
How to Thrive in Social Media's Gift Economy
Mark Bonchek
Brands can learn a few things from indigenous cultures.
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Yes to the Mess: Surprising Leadership Lessons from Jazz
Yes to the Mess: Surprising Leadership Lessons from Jazz
HBR Press Book
What can Duke Ellington and Miles Davis teach us about leadership? Learn how the improvisational "jazz mind-set" and the skills that go along with it are essential for effective leadership today. With fascinating stories of the insights and innovations from the jazz world, author Frank Barrett introduces a new model for leading and collaborating in organizations that can help anyone who leads teams or works with them.
BUY IT NOW
Larry Downes
Customer Intelligence, Privacy, and the "Creepy Factor"
Larry Downes
Before we leap to legislation to deal with emotional responses to privacy issues, we should give the market a first shot.
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