Management Tip of the Day: Know When to Forgive

Are you having trouble viewing this email? If so, click here to see it in a web browser. HOME   |   TIPS   |   BLOGS   |   THE MAGAZINE   |   BOOKS   |   STORE RSS   |   Mobile MAY 24, 2013 Know When to Forgive As a leader, it's your job to hold people accountable. But you also need to know when to let them off the hook. Letting go of peoples' past wrongs will help you build a brighter future for your team and your organization. Sure, it's tempting to hold a grudge against an employee who went behind your back, or a colleague who failed to meet his goals and tarnished your team's reputation. But don't go around settling scores. Instead, make sure employees know the consequences of their actions and then move on. Tell them that you believe they can change or make up for their mistakes. Anger and blame are unproductive emotions. Giving people a second (or even third) chance is better for you, and them, in the long run. Today's Management Tip was adapted from "Great Leaders Know When to Forgive" by Rosabeth Moss Kanter. Read the full post and join the discussion » Share Today's Tip: FEATURED PRODUCT The First 90 Days: Book and app HBR Press Just got promoted? Taking on a new role? Get the tools you need to succeed. The international bestseller gave you the secrets of a successful career transition. Now updated and more relevant than ever, the new edition of The First 90 Days gives you even more. Then, manage your transition with the all-new The First 90 Days app for iOS. Designed with your busy schedule in mind, the app will keep you inspired and on track with daily alerts, helpful exercises and exclusive video from author Michael Watkins. ADVERTISEMENT Follow the Tip: PREVIOUS TIPS 4 Things Every Team Needs Get a Job Offer from a Stranger Focus Your Business Pitch on Yourself, Not Your Plan Write an Email That People Will Read Give Feedback That Crosses Cultures Stop Going to So Many Meetings Job Seekers: Focus on Achievements Use Your Crowd to Source Ideas Go After High-Quality Revenue The Right Way to Voice Your Complaint All Previous Tips BEST SELLERS HBR Guide to Persuasive Presentations Ebook + Video Case Study HBR's 10 Must Reads on Leadership HBR's 10 Must Reads on Managing Yourself HBR's 10 Must Reads: The Essentials HBR Guide to Getting the Right Work Done Introducing Mobile ManageMentor Powered by the proven content of Harvard ManageMentor™ iTunes >> Android >> UNSUBSCRIBE   |   UPDATE YOUR PROFILE   |   MORE EMAIL NEWSLETTERS   |   PRIVACY POLICY Was this email forwarded to you? If so, sign up to start receiving your own copy. ABOUT THIS MAILING LIST You have received this message because you subscribed to the "Management Tip of the Day" email newsletter from Harvard Business Review. If at any point you wish to remove yourself from this list, change your email address, or sign up for other email newsletters and alerts, please visit the Harvard Business Review Email Newsletter Preference Center. OPT OUT If you do not wish to receive any email messages from Harvard Business Review, click here. ADVERTISE WITH HBR This enewsletter is read by thousands of decision makers every day. Learn more about connecting your brand with this audience. Copyright © 2013 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 800-545-7685 (+1-617-783-7600 outside the U.S. and Canada)