Bringing new technology and tools into your organization can increase productivity, boost sales, and help you make better, faster decisions. But getting every employee on board is often a challenge. So first, state your case. You want to put forth a compelling vision for what the technology is and what it's going to do. Help employees understand what’s in it for them. Will the new system help salespeople meet their quotas faster? Will it increase productivity and reduce weekend work? The best argument for a new technology is that it will make your life better. After pointing out the benefits, you can focus on training employees. You want to customize training – some might prefer an online training session while others will need more individual support – and lead by example. Show that you’re investing time in learning the new system and empathize with your team about the challenges you’re all facing.
Adapted from
“Convincing Skeptical Employees to Adopt New Technology,” by Rebecca Knight.
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