Somewhere along the way, workers can lose the motivation to make a difference and create value for their employers. That’s why the employees with the longest tenures in your company are also the least likely to be engaged. Retaining long-tenured, highly capable employees might be challenging, but minimizing their turnover is more practical than churning through new hires. Plus, experience is a strong driver of performance. So how can you increase engagement among these workers? For starters, give them managers who understand them and put them in roles where they can do what they do best every day. Make sure managers are helping them find ways to do more of what they’re good at. This means asking about their interests during regular check-ins and giving them more autonomy, stretch assignments, and the ability to learn new skills.
Adapted from
“Engage Your Long-Time Employees to Improve Performance,” by James Harter.
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