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March 2, 2015 The Benefit of the Doubt Doesn’t Extend to AlgorithmsWhen research participants were asked to bet on either their own prediction ability or the clearly superior acumen of an algorithm, they were more likely to bet on their own ability if they had seen that the algorithm was imperfect, according to a team from The Wharton School. This is a case of algorithm aversion, Walter Frick writes on HBR.org: People don't like to rely on algorithms, especially if they've seen them fail, even a little. To err may be human, but when an algorithm makes a mistake, we're not likely to trust it again. |
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