Innovative thinking is fueled when a wide range of talents, skills, and traits come together. If you want to enhance the creative potential of your team, develop the diversity of their skills. Here are a few ways to get started:
- Build expertise. Send your team to professional conferences, or arrange training sessions to help them gain new skills.
- Take field trips. Arrange a site visit to a customer or even to a competitor. Or observe best practices in an unfamiliar industry. For example, an airline hoping to improve customer service might visit a clothing retailer known for its excellence in that area.
- Host creative events. Bring in outside speakers to give talks or workshops.
- Seek additional resources. Gather your team to watch and discuss a TED talk, or form an ad hoc reading club to discuss books and articles of interest.
Adapted from
Innovative Teams (20-Minute Manager).
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