Weekly Hotlist: How to Start a Conversation You're Dreading

 

Are you having trouble viewing this email? If so, click here to see it in a web browser.

July 14, 2014 How to Start a Conversation You're Dreading By Peter Bregman Lead with the punchline.

Motivation Make Sure Your Employees' Emotional Needs Are Met by Susan David Revisiting Maslow's hierarchy. Marketing Why Marketing Needs More Introverts by Eddie Yoon Three trends are driving demand for marketers who listen more than they talk. Leadership 4 Ways Leaders Can Create a Candid Culture by Joseph Grenny Sometimes you need to go beyond listening. Managing people Your Boss's Work-Life Balance Matters as Much as Your Own by Tony Schwartz A leader's long hours have a trickle-down effect. Customers What You Need to Know About Segmentation by Gretchen Gavett You wouldn't market to Prince Charles and Ozzy Osbourne the same way, right? Talent management Restore Trust at Work with These 3 Words by Reid Hoffman "We are allies." Managing yourself Get Your Brain Unstuck by Ron Friedman Don't keep chasing solutions; make them sneak up on you. Decision making A Method for Better Marketing Decisions by Gardiner Morse What to do when you don't have final say.

BEST SELLERS HBR's 10 Must Reads: The Essentials | HBR's 10 Must Reads Boxed Set | HBR Guide to Persuasive Presentations | HBR Guide to Better Business Writing | HBR Guide to Getting the Right Work Done

FEATURED PRODUCT The First 90 Days App for iPhone and Android MAKE YOUR NEXT CAREER TRANSITION A SUCCESS. Download The First 90 Days App today to help you stay ahead of the game. Download on the App Store Download on Google Play

FEATURED PRODUCT HBR Guide to Coaching Your Employees HBR Press Book When you're swamped with your own work, how can you make time to coach your employees—and do it well? If you don't help them build their skills, they'll keep coming to you for answers instead of finding their own solutions. Got a star on your team who's eager to advance? An underperformer who's dragging the group down? A steady contributor who feels bored and neglected? You'll need to agree on goals for growth, motivate your people to achieve them, support their efforts, and measure their progress. This guide gives you the tools to do that. You'll get better at (1) Matching people's skills with your organization's needs; (2) Creating realistic but inspiring plans for growth; (3) Customizing your approach; (4) Prompting with questions before you dispense advice; (5) Providing the support your employees need to achieve peak performance; (6) Giving them feedback they'll actually apply; (7) Tapping their learning styles to make greater progress; (8) Giving people room to grapple with problems and discover solutions; (9) Engaging your employees and fostering independence. Buy It Now

ADVERTISEMENT

HBR.ORG | THE MAGAZINE | BLOGS | BOOKS | CASES | STORE | SUBSCRIBE TO HBR UNSUBSCRIBE | NEWSLETTERS PRIVACY POLICY | CONTACT Copyright © 2014 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing 60 Harvard Way Boston, MA 02163 CUSTOMER SERVICE: 800-545-7685 (US/Canada) 1-617-783-7600 (outside the U.S. and Canada)