Wednesday, April 2, 2014

Management Tip of the Day: Don't Make This Common Problem-Solving Mistake

  HBR Management Tip of the Day - Harvard Business Review

April 02, 2014

Don’t Make This Common Problem-Solving Mistake


Too often, project managers leap to solutions before taking time to completely understand the problem that needs solving. Defining the problem is a critical first step; if you fail to do this, you risk designing a solution that doesn't address what users need or want — or one that does far more than required. Either way, you're wasting time and money. To focus your efforts on truly understanding the issue, answer:
  • What problem do people think this project will address? Why do they see this as something that needs solving?
  • Who has a stake in the outcome? Do all stakeholders have the same goal, or do their goals differ?
  • What criteria will people use to judge this project's success?


Adapted from Managing Projects (20-Minute Manager Series).

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