Feedback, however useful and necessary, makes most people feel exposed and vulnerable – and leaders are no exception. But subordinates are often more reluctant to point out any deficiencies. So leaders must make the first move. Select a group of "loving critics," people who care about you, want you to do well, and are willing to give the hard truths that you need to become a great leader. Turn to them regularly for an honest assessment of your strengths and weaknesses. Listen to them with the same care they have for you; and when they give you their feedback, your only job at that moment should be to say, "Thank you." This also shows your entire team that you're open to feedback and willing to be vulnerable to improve.
Adapted from "
To Get Honest Feedback, Leaders Need to Ask" by Jim Kouzes and Barry Posner.
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