Most people have far more work than they can possibly get to. That’s why it’s so important to say no to things that aren’t a great use of your time. But turning people down can be uncomfortable. To get better at it, practice saying no politely and gracefully. For example, if a colleague asks you to do something that isn’t your job, you might say: “That isn’t my area of expertise, but I’m happy to connect you with Kei, who could help.” If you’re asked to attend a meeting or join a project that you don’t have time for, say: “Thanks so much, but I have to decline. My schedule is at capacity right now.” If you’re asked to finish a task on a too-tight deadline, say: “I would love to help, but due to my other commitments, I won’t be able to finish by that deadline. Can I get it back to you by next week?”
Adapted from "9 Ways to Say No to Busywork and Unrealistic Deadlines," by Elizabeth Grace Saunders
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