Tuesday, May 30, 2017

Weekly Hotlist: Before You Agree to Take on New Work, Ask 3 Questions

 


THE WEEKLY HOTLIST: Harvard Business Review

May 29, 2017

Before You Agree to Take on New Work, Ask 3 Questions

By Regan Walsh


Sales

How to Improve Your Sales Skills, Even If You're Not a Salesperson by Rebecca Knight

Listen more than you talk.


Talent management

What If Companies Managed People as Carefully as They Manage Money? by Eric Garton

Make investments and monitor their performance.


Difficult conversations

How to Have Difficult Conversations When You Don't Like Conflict by Joel Garfinkle

Be curious and respectful.


Collaboration

Health Care Providers Must Stop Wasting Patients' Time by Nirav R. Shah, MD, Lynn M. Garofalo-Wright, Ronald Navarro, MD, Michael Kanter, MD

An example from Kaiser Permanente shows how to do it.


Intellectual property

How an Airplane Laptop Ban Would Expose Company Data to Espionage by Luke Bencie

And how business travelers can respond.


Negotiations

Having Too Many Options Can Make You a Worse Negotiator by Michael Schaerer, David D. Loschelder, Roderick I. Swaab

According to a series of experiments.


Stress

How Leaders Can Push Employees Without Stressing Them Out by Karen Firestone

It's easier said than done.


Knowledge management

Do Doctors Get Worse as They Get Older? by Yusuke Tsugawa, Daniel M. Blumenthal, Joseph P. Newhouse, Alan M. Zaslavsky, Anupam B. Jena

Hospitalized Medicare patients treated by younger physicians were less likely to die within 30 days.


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White Working Class

By Joan C. Williams

Around the world, populist movements are rising among the working class, with the professional elite on the outside looking in, left to argue over the reasons. In White Working Class, Joan C. Williams explains why so much of the elite's analysis of the white working class is misguided, rooted in what she calls, class cluelessness.

In this blunt, bracing narrative, Williams sketches a nuanced portrait of the people who have become a potent political force. For anyone stunned by the rise of nationalist movements, wondering why so many would seemingly vote against their own interests, or simply feeling like a stranger in their own country, White Working Class illuminates how to connect with this vital segment of the population.

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Harvard Business Review Emotional Intelligence Collection

Harvard Business Review

A new series of books from Harvard Business Review on the human aspects of work.

HBR’s Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

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