The perfect manager would be utterly predictable, using data and evidence to make decisions and provide feedback. In other words, the perfect manager would be completely boring. But dullness isn’t how most companies choose managers. Instead, they look for flash, vision, and bold displays of confidence — regardless of whether those attributes translate into actual competence. A better method is to choose managers who can help the company execute its vision and keep their teams engaged and productive. Instead of valuing charisma and ruthlessness, look for managers who are good at solving people problems. Emotional intelligence helps managers stay calm and cool so they can connect with their subordinates and help their teams succeed. And look for people who display integrity. There are many case studies of leaders who are brilliant in terms of expertise but morally feeble. Most people would rather work for a boss they can trust.
Adapted from "The Best Managers Are Boring Managers," by Tomas Chamorro-Premuzic
