Wednesday, February 4, 2015

The Management Tip of the Day from Harvard Business Review

  HBR Management Tip of the Day - Harvard Business Review

February 4, 2015

Don't Let a Group Dynamic Quash Critical Thinking


People often censor themselves when working in groups because they don't want to be punished for voicing an opinion that differs from everyone else's. Leaders sometimes even promote this self-censorship by expressing their own views early on. (People don't like challenging the boss.) So you need to show that you're willing to hear different perspectives and disagreements. Try not to take a firm position at the outset to make space for more discussion and debate. And encourage critical thinking as soon as your group comes together so members will be more willing to contribute and less likely to keep silent. If people still aren't participating, try restructuring incentives to reward group – not individual – success. People will be more likely to jump in if they know that they have something to gain from a good group decision.

Adapted from “Making Dumb Groups Smarter” by Cass R. Sunstein and Reid Hastie.







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