Flexibility at work means different things to different people. One person might need to leave early to pick up their kids, while someone else may want to work remotely on Fridays. That’s why managers looking to create a flexible work culture should avoid a one-size-fits-all approach; dictating exactly how these policies may be used can make them less effective. Talk with your team about your expectations, so there are no surprises later on. For example, if you set a policy that employees may arrive late or leave early when they need to, do you want them to give you advance notice? Get their work done early? Make sure everyone knows what’s required of them — and then let them use the policy as they see fit. Of course, trust is going to be a big factor. But if you trusted your employees enough to hire them, you should also trust them to get the work done when and where they prefer.
Adapted from “What PwC Learned from Its Policy of Flexible Work for Everyone,” by Anne Donovan
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