Wednesday, February 1, 2017

We Can’t Undo Globalization, but We Can Improve It

 


FINANCE NEWSLETTER Harvard Business Review

January 31, 2017

We Can't Undo Globalization, but We Can Improve It

By Gary Pinkus, James Manyika, Sree Ramaswamy


Fintech Companies Could Give Billions of People More Banking Options by Jake Kendall

Consumers in poor countries especially stand to benefit.


Why Trump Doesn't Tweet About Automation by Thomas H. Davenport

There are no dramatic plant closings, and no easy solutions.


Research: Firms Give More Stock Options When They're Committing Fraud by Andrew Call, Simi Kedia, Shivaram Rajgopal

And the more stock they give, the less likely whistleblowing becomes.


What the Cost of a Trip to the Vet Tells Us About Why Human Health Care Is So Expensive by Liran Einav, Amy Finkelstein

They have a surprising amount in common.


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Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems—everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive.

In Smart Collaboration, Heidi K. Gardner shows that firms earn higher margins, inspire greater client loyalty, attract and retain the best talent, and gain a competitive edge when specialists collaborate across functional boundaries. Gardner, a former McKinsey consultant and Harvard Business School professor now lecturing at Harvard Law School, has spent over a decade conducting in-depth studies of numerous global professional service firms. Her research demonstrates clearly and convincingly that collaboration pays, for both professionals and their firms. Smart Collaboration offers powerful prescriptions for how leaders can foster collaboration, move to higher-margin work, increase client satisfaction, and boost their bottom line.

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