The Management Tip of the Day from Harvard Business Review

 

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February 17, 2017 After a Difficult Conversation, Reflect on What You Learned You’ve made it through a tough conversation. Perhaps you asked your boss for a raise or gave tough feedback to a coworker. Now what? You may just be happy to have the conversation over with. But before you move on, take time to think through how it went. Ask yourself: Do you feel proud of how you managed the conversation? Or do you feel embarrassed or let down? Did you meet the goals you set out for the discussion? Do you feel differently now about the person or the problem? What do you wish you had done differently? This reflection will give you a sense of what you should do next (perhaps you need to go back to the person for a follow-up conversation) and will help you better prepare for future discussions. Adapted from Difficult Conversations (HBR 20-Minute Manager Series)

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