Are you having trouble viewing this email? If so, click here to see it in a web browser.

May 24, 2016 How IDEO Designers Persuade Companies to Accept Change By Ashlea Powell They engage decision makers' emotions.

The Impact of the Blockchain Goes Beyond Financial Services by Don Tapscott, Alex Tapscott It's the first native digital medium for value. Why Facebook Messenger Is a Big Deal for Customer Service by Joshua Gans It's more effective than Twitter or Kik. In Product Development, Let Your Customers Define Perfection by Madhavan Ramanujam, Georg Tacke A tale of two cars. The Founder of Dogfish Head on Flouting a 500-Year-Old Beer Law by Sam Calagione And creating a new market.

BEST SELLERS HBR's 10 Must Reads: The Essentials | HBR's 10 Must Reads Boxed Set | HBR Guide to Persuasive Presentations | HBR Guide to Better Business Writing | HBR Guide to Getting the Right Work Done

FEATURED PRODUCT The Three-Box Solution: A Strategy for Leading Innovation HBR Press Book How to Innovate and Execute. How do you meet the performance requirements of your existing business—one that is still thriving—while dramatically reinventing it? How do you envision a change in your current business model before a crisis forces you to abandon it? Innovation guru Vijay Govindarajan expands the leader's innovation tool kit with a simple and proven method for allocating the organization's energy, time, and resources—in balanced measure—across what he calls "the three boxes": Box 1: The present—Manage the core business at peak profitability; Box 2: The past—Abandon ideas, practices, and attitudes that could inhibit innovation; Box 3: The future—Convert breakthrough ideas into new products and businesses. This book solves once and for all the practical dilemma of how to align an organization on the critical but competing demands of innovation. Buy It Now

FEATURED PRODUCT What You Really Need to Lead: The Power of Thinking and Acting Like an Owner HBR Press Book What makes a leader? Can you really learn to lead? You might believe that leaders are born, not made. Perhaps you think that you need to hold an important job to be a leader—that you need permission to lead. Leadership is one of the most important aspects of our society. Yet there is enormous disagreement and confusion about what leadership means and whether it can really be learned. As Harvard Business School professor Robert Steven Kaplan explains in this powerful new book, leadership qualities are not something you either have or you don’t. Leadership is not a destination or a state of being. Leadership is about what you do, rather than who you are, and it starts with an ownership mind-set. Buy It Now

ADVERTISEMENT

HBR.ORG | TOPICS | THE MAGAZINE | BOOKS | CASES | STORE | SUBSCRIBE TO HBR UNSUBSCRIBE | NEWSLETTERS PRIVACY POLICY | CONTACT Copyright © 2016 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing 60 Harvard Way Boston, MA 02163 CUSTOMER SERVICE: 800-988-0886 (US/Canada) 1-617-783-7500 (outside the U.S. and Canada)