Management Tip of the Day: Don't Dismiss Critics of Change

Are you having trouble viewing this email? If so, click here to see it in a web browser. HOME   |   TIPS   |   BLOGS   |   THE MAGAZINE   |   BOOKS   |   STORE RSS   |   Mobile JULY 24, 2012 Don't Dismiss Critics of Change Not everyone will be excited about change. People who resist are often perceived as inflexible obstacles to overcome . But don't think of them simply as barriers to success. While some people do undermine change efforts, it is shortsighted to think everyone will, or even want to. Try to understand why people are resistant. Ask what they are concerned about and listen to their criticism. Doing so may uncover valid concerns that need to be addressed. Put everyone's perspectives to use and make resisters a part of the solution Today's Management Tip was adapted from the Harvard ManageMentor Online Module: Change Management. Buy the course and learn how to effectively manage change: » Share Today's Tip: FEATURED PRODUCT Winning the Story Wars: Why Those Who Tell — and Live — the Best Stories Will Rule the Future HBR Press Book Trying to get your message heard? Viral storyteller and advertising expert Jonah Sachs takes readers into a fascinating world of seemingly insurmountable challenges and enormous opportunity. Learn how brands like Old Spice, Nike, the Tea Party, and Occupy Wall Street created and sustained massive viral buzz and how marketers and audiences can work together to create deeper meaning and stronger partnerships. ADVERTISEMENT Follow the Tip: PREVIOUS TIPS Start Your Team on the Right Path Conduct an Informal 360° Maintain Momentum for Your Change Effort Manage Your Team Indirectly Know What Your Customers (Really) Do Best Consider Your Employees' Career Paths Get the Salary You Want Help Your Team Embrace Change Turn to Frontline Employees for Customer Insight The Right Way to Ask for a New Assignment All Previous Tips BEST SELLERS HBR's 10 Must Reads: The Essentials HBR's Must Reads Library Set Guide to Persuasive Presentations Guide to Better Business Writing Guide to Getting the Right Work Done Introducing HBR's Morning Advantage The Harvard Business Review Morning Advantage delivers the latest business ideas from beyond HBR.org directly to your inbox every morning — and it is free! Sign up today >> UNSUBSCRIBE   |   UPDATE YOUR PROFILE   |   MORE EMAIL NEWSLETTERS   |   PRIVACY POLICY Was this email forwarded to you? If so, sign up to start receiving your own copy. ABOUT THIS MAILING LIST You have received this message because you subscribed to the "Management Tip of the Day" email newsletter from Harvard Business Review. If at any point you wish to remove yourself from this list, change your email address, or sign up for other email newsletters and alerts, please visit the Harvard Business Review Email Newsletter Preference Center. OPT OUT If you do not wish to receive any email messages from Harvard Business Review, click here. ADVERTISE WITH HBR This enewsletter is read by thousands of decision makers every day. Learn more about connecting your brand with this audience. Copyright © 2012 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 800-545-7685 (+1-617-783-7600 outside the U.S. and Canada)