Hotlist: The Art of the Elevator Pitch

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October 8, 2018 The Art of the Elevator Pitch By Carmine Gallo Can you explain your idea in one sentence?

Project management Why Agile Goes Awry — and How to Fix It by Lindsay McGregor, Neel Doshi Companies swing from being too tactical to too adaptive. Mergers & acquisitions One Reason Mergers Fail: The Two Cultures Aren't Compatible by Michele Gelfand, Sarah Gordon, Chengguang Li, Virginia Choi, Piotr Prokopowicz When tight and loose cultures merge, they often clash. Change management Don't Just Tell Employees Organizational Changes Are Coming — Explain Why by Morgan Galbraith And explain how they connect to your mission. Leading teams What to Do If Your Team Is Too Busy to Take On New Work by Dutta Satadip Before you rush to hire more people, try these three steps. Customers 6 Ways to Build a Customer-Centric Culture by Denise Lee Yohn Start by hiring people who really care about the customer experience. Customer service The Words and Phrases to Use — and to Avoid — When Talking to Customers by Sarah Moore, Brent McFerran, Grant Packard Say "I" instead of "we," for example. Diversity Two Powerful Ways Managers Can Curb Implicit Biases by Lori Mackenzie, Shelley Correll First, examine your definitions of success. Education The Chairman of Nokia on Ensuring Every Employee Has a Basic Understanding of Machine Learning — Including Him by Risto Siilasmaa First he took classes to learn what he didn't know.

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