Are you having trouble viewing this email? If so, click here to see it in a web browser.

October 09, 2017 What Your Innovation Process Should Look Like By Steve Blank, Pete Newell Whether you're a company or a government agency.

The Tragic Crash of Flight AF447 Shows the Unlikely but Catastrophic Consequences of Automation by Nick Oliver, Thomas Calvard, Kristina Potočnik Automation can make us safer, but it creates new vulnerabilities. Health Care Providers Can Use Design Thinking to Improve Patient Experiences by Sharon H. Kim, Christopher G. Myers, Lisa Allen Solving problems starts with understanding people's needs. Research: Consumers Prefer Products Created by Mistake by Taly Reich, Daniella Kupor, Rosanna K. Smith But only if they appear unintentional. Why Preventing Disruption in 2017 Is Harder Than It Was When Christensen Coined the Term by Maxwell Wessel Today's asset-light disruptors pose an even greater threat.

BEST SELLERS HBR's 10 Must Reads: The Essentials | HBR's 10 Must Reads Boxed Set | HBR Guide to Persuasive Presentations | HBR Guide to Better Business Writing | HBR Guide to Getting the Right Work Done

FEATURED PRODUCT Competing on Analytics, Updated Edition By Thomas H. Davenport and Jeanne G. Harris The landmark book that first introduced business leaders to analytics as a strategic capability is now updated with fresh content and new examples. Competing on Analytics reveals how analytics are rewriting the rules of competition and provides a road map for how to create new strategies based on sophisticated analytics. Through the lens of a five-stage model authors Thomas Davenport and Jeanne Harris describe how companies like Google, UPS, and Disney are using analytics to transform their organizations from marketing and HR to operations and R&D. With equal emphasis on human and technological resources, this book reveals how even the most highly analytical companies can up their game. $35.00 Buy Now

FEATURED PRODUCT HBR Guide to Thinking Strategically Harvard Business Review As a manager, it’s your responsibility to ensure that your work—and the work of your team—aligns with the overarching objectives of your organization. But how do you think about the long term when the short term demands your attention? You need to change the way you think. With the HBR Guide to Thinking Strategically, you’ll learn how to understand your organization’s strategy; align your team with key objectives; set and execute strategic priorities; spot trends in your company and industry; consider future outcomes when making decisions; and manage trade-offs. $19.95 Buy Now

ADVERTISEMENT

HBR.ORG | TOPICS | THE MAGAZINE | BOOKS | CASES | STORE | SUBSCRIBE TO HBR UNSUBSCRIBE | NEWSLETTERS PRIVACY POLICY | CONTACT Copyright © 2017 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing 60 Harvard Way Boston, MA 02163 CUSTOMER SERVICE: 800-988-0886 (US/Canada) 1-617-783-7500 (outside the U.S. and Canada)