Wednesday, August 30, 2017

How Machine Learning Is Helping Morgan Stanley Better Understand Client Needs

 


MONTHLY NEWSLETTER Harvard Business Review

August 29, 2017

How Machine Learning Is Helping Morgan Stanley Better Understand Client Needs

By Thomas H. Davenport, Randy Bean


Do Your Customers Actually Want a "Smart" Version of Your Product? by Carey Smith

Many of ours didn't.


How the Imagined "Rationality" of Engineering Is Hurting Diversity — and Engineering by Joan C. Williams, Marina Multhaup

Former Google engineer James Damore's memo is the tip of an iceberg.


3 Ways Companies Are Building a Business Around AI by Quentin Hardy

It's not just for tech giants.


How Gatorade Invented New Products by Revisiting Old Ones by David Robertson

Innovation isn't just about diversification.


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