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| | | In the news | | | | | | Conscious Capitalism John Mackey & Raj Sisodia With Amazon's purchase of Whole Foods—customers, stakeholders, and even internal employees are left to wonder what comes next. Conscious Capitalism by John Mackey, CEO of Whole Foods Market, provides insight. In it he shares his vision of a corporate responsibility where organizations are mission-driven to build a more cooperative, humane, and positive future for all stakeholders. Mackey outlines how leaders can help build strong businesses, move capitalism closer to its highest potential, and foster a more positive environment for all of us. | | | | | |  | | | Order for your team and save  | | | | | | | | |
| | | Uncommon Service Frances Frei & Anne Morriss In a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes. Co-authored by Frances Frei, newly appointed SVP of Leadership and Strategy for Uber, Uncommon Service offers actionable advice on how to create a customer-centric business model, with creating and nurturing a service-driven culture as a fundamental requirement. | | | | | | | | | | | |
| | | White Working Class Joan C. Williams “Joan C. Williams is on a post-Trump mission to explore the 'broken' relationship between America’s liberal elite and the white working class” – The Financial Times Since the 2016 election, people can't stop talking about and analyzing the white working class. In this decisive new book, Joan C. Williams explains why so much of the professional elite's analysis of the white working class is misguided—rooted in what she calls "class cluelessness." White Working Class is a blunt, bracing narrative that sketches a nuanced portrait of millions of people who have proven to be a potent political force. For anyone stunned by the rise in nationalist, populist movements, this provocative book reveals how to connect with this often overlooked—but vital segment of the population. | | | | | | | | | | | |
| | | HBR's exclusive tools | | | | You at Work: Dealing with Setbacks While you can’t avoid setbacks, you can recover from them and regain your confidence. Making a mistake, losing a client, or getting a bad performance review, offers the opportunity to learn from the experience and grow. This HBR article collection will help you gain understanding from your experience, proactively discuss the problem with your manager or team, and get back on track. The tool includes curated collection of 9 HBR articles on how to recover from setbacks and templates to help you prepare for difficult conversations and create an individual development plan. | | | | | | | | | | | |
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