Monday, June 12, 2017

The Management Tip of the Day from Harvard Business Review

 


THE MANAGEMENT TIP OF THE DAY: Harvard Business Review

June 12, 2017

Make Time for Little Tasks That Have to Get Done


Everyone has those small but necessary tasks — clearing out the overflowing inbox, making the introductions you promised to, or filing the stack of paperwork. If you can’t delegate or jettison these types of tasks, here are two ways to take care of them efficiently:

  • Batch your less important tasks. Do them all at once, creating a sense of momentum. You can park yourself at a local café and vow not to go home until you get through them. Or, meet up with some colleagues to work through your lists of boring tasks together.
  • Employ a “small drip strategy.” Identify small blocks of time in your schedule, like 15-minute windows between phone calls, and use them to do low-value tasks. You can find these scheduling holes serendipitously, or deliberately schedule in a half hour of grunt work every day, perhaps at the end of the workday, when you have less energy for important tasks.

Adapted from "3 Ways to Make Time for the Little Tasks You Never Make Time For," by Dorie Clark


FEATURED PRODUCT

Uncommon Service

Frances Frei and Anne Morriss

Uber recently announced its appointment of Frances Frei as Senior Vice President of Leadership & Strategy to help architect and adapt Uber's cultural philosophy.

In her book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, Frei and her coauthor Anne Morriss say that “culture defines an enormous part of the stakeholder experience—every employee decision, every customer touch point.”

They go on to argue that service must become a competitive weapon if companies are to win. And to do that means weaving customers tightly into every decision a company makes. Frei and Morriss make a powerful case for a new and systematic approach to service as a means of boosting productivity, profitability, and competitive advantage.

Buy Uncommon Service today and learn more about their approach.

Buy Now




FEATURED PRODUCT

HBR’s 10 Must Reads on Sales (Paperback + Ebook)

Harvard Business Review

Don't just push products to sell. Build the right systems to manage and empower your salespeople. If you read nothing else on sales, read these 10 articles. This book will inspire you to understand your customer's buying center; integrate your sales and marketing operations; assess your business cycle and its impact on your sales force; transition away from solution sales; leverage the power of micromarkets; introduce tiebreaker selling and consensus selling; and motivate your sales force properly. Save 30% off the individual component prices when you order this paperback + ebook collection.

Buy Now



ADVERTISEMENT


 

No comments:

Post a Comment