When you start a leadership role, there's pressure to prove yourself by getting off to a quick start and delivering early wins. But if people sense that you're making a change without thinking it through — or getting their input — you're unlikely to be successful. That's why you need to slow down, especially in your interactions. When talking with new colleagues, repeat what you hear, both to confirm your understanding and to demonstrate that you're listening. Ask the group reflective questions such as, "What just happened here?" and "What could we learn from that?" These questions force a pause, preventing a discussion from rushing to a decision. And don't be afraid to use silence. Pausing before you speak gives you a chance to weigh alternatives and decide on the best way to respond. It also pushes others to wonder what's going through your mind, which may cause them to think more creatively.
Adapted from "Why New Leaders Should Be Wary of Quick Wins," by Dan Ciampa
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