Tuesday, January 23, 2018

Weekly Hotlist: 6 Ways to Take Control of Your Career Development If Your Company Doesn't Care About It

 


THE WEEKLY HOTLIST: Harvard Business Review

January 22, 2018

6 Ways to Take Control of Your Career Development If Your Company Doesn't Care About It

By Carter Cast


Technology

The Future of Human Work Is Imagination, Creativity, and Strategy by Joseph Pistrui

Rethink the role of people in your organization.


Innovation

How the Best Restaurants in the World Balance Innovation and Consistency by Daniel Ospina

It's all about process.


Strategy

Why the Lean Start-Up Changes Everything by Steve Blank

New ventures are searching for a business model, not executing one.


Managing People

Stop Neglecting Remote Workers by Michael Ferguson

Three ways to make sure they're truly part of the team.


Customer service

How Customer Service Can Turn Angry Customers into Loyal Ones by Wayne Huang, John Mitchell, Carmel Dibner, Andrea Ruttenberg, Audrey Tripp

An analysis quantifies the revenue impact of good service.


Data

Is Your Company's Data Actually Valuable in the AI Era? by Ajay Agrawal, Joshua Gans, Avi Goldfarb

The problem with "data is the new oil."


Meetings

How to Create Executive Team Norms — and Make Them Stick by Sabina Nawaz

A five-step plan.


Leadership & Managing people

Here's Why Strategy Chiefs Succeed or Fail by Jo Whitehead, Felix Barber, Rebecca Homkes

Based on a study of 55 strategists.


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