The Management Tip of the Day from Harvard Business Review

 

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April 22, 2016 Get More from Your Hotel When Traveling for Work Business travel is stressful, but your hotel stay shouldn’t be. Hotels have many helpful services that most guests aren’t aware of. Here are some things hotels may do, if you ask: Offer a smartphone or laptop charger if you forgot to bring yours. Provide early or late dining options for client meetings. Loan you gym clothing if you couldn’t fit yours in your carry-on. Supply a better hair dryer. Make a quiet room available for a meeting. (Surprise: The restaurant is not your only option.) Deliver a yoga mat to your room in case you don’t want to deal with the gym. Waive Wi-Fi and breakfast charges. Some hotels have more facilities and better service than others, of course. But the core values of the industry are relationships, service, and reciprocity. Play to those values, and business travel can become — if not a pleasure — a lot less stressful. Adapted from "How Smart Business Travelers Get More from Hotels," by Edward Mady

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