Weekly Hotlist: How to Give Feedback to People Who Cry, Yell, or Get Defensive

 

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September 26, 2016 How to Give Feedback to People Who Cry, Yell, or Get Defensive By Amy Jen Su Preparation is key.

Leadership The Difference Between Good Leaders and Great Ones by James R. Bailey You can be either, both, or neither. Disruptive innovation The Businesses That Platforms Are Actually Disrupting by David S. Evans, Richard Schmalensee Probably not the ones you think. Developing employees We Need a Better Way to Visualize People's Skills by Michelle Weise The "competency grid" is a promising new tool. Psychology Why Hillary Clinton Gets Interrupted More than Donald Trump by Francesca Gino Everyone interrupts women more, not only Matt Lauer. Business writing A Guide to Cold Emailing by Tucker Max Don't use a template. Assessing performance What Science Tells Us About Leadership Potential by Tomas Chamorro-Premuzic Eight findings, supported by research. Developing employees You Can't Delegate Talent Management to the HR Department by Ron Ashkenas Developing people is every manager's responsibility. Diversity Diverse Teams Feel Less Comfortable — and That's Why They Perform Better by David Rock, Heidi Grant Halvorson, Jacqui Grey Homogenous groups aren't as effective as they seem.

BEST SELLERS HBR's 10 Must Reads: The Essentials | HBR's 10 Must Reads Boxed Set | HBR Guide to Persuasive Presentations | HBR Guide to Better Business Writing | HBR Guide to Getting the Right Work Done

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FEATURED PRODUCT HBR Guide to Building Your Business Case Ebook + Tools HBR Ebook This enhanced ebook version of the HBR Guide to Building Your Business Case includes downloadable tools and templates to help you get started on your own case right away. You’ve got a great idea that will increase profitability or productivity – but how do you get approval for the budget and resources to make it happen? By building a business case that clearly shows your idea’s value. Available exclusively through HBR.org. Buy It Now

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